We comply with guidance from the data protection commissioner.

Irish legislation is required before May 2018 to implement the GDPR fully. Draft heads of that legislation were published recently, which set out an overview of the proposed sanctions regime and information on the restructuring of the office of the Data Protection Commissioner (the “Commissioner”). The new system will include the ability to have up to three Commissioners. There are still a lot of open questions, and the detail of the new Irish regime will need to be clarified. We will continue to track developments as the draft legislation progresses and keep you updated.

The purpose of the website is to compile information on noise complaints from the public, providing statistics for government departments, data for decision-makers, local authorities, ministers, councillors and key influencers. It is proposed that the data will be published every six months and that it will be publicly available via a results page.

The data will also be used to create awareness on noise matters, to induce change, to recognise and quantify the extent of noise and how it affects the public as an environmental pollutant.

By logging your noise complaint, you can make a difference and provide decision-makers with real data about the impact of noise on public wellbeing, reducing the potential of long-term damage to human health. The first step is to get your complaint on record to make a real difference.

Please note that this site compiles information ONLY for the purposes of providing publically available statistical data. When your complaint is logged, it will not be followed up with a callback or indeed any contact from those who manage the site. The purpose of collecting your details and location is to verify that your complaint is legitimate and that it is being reported from a true location. It also allows us to cross-check complaints against previous complaints and to avoid repetitive logging of the noise complaints from the same location. It is important to us that all our website users fully understand the purposes of this website (www.noisecomplaint.ie).  If you are not fully satisfied with the terms of this site, we would ask you to refrain from using it, and your submission cannot be made without acceptance of our terms.

1. Privacy Statement

We are aware that you may have concerns over disclosing information about yourself to us.

This Privacy Statement explains, amongst other things, what information we collect about you on this website and the reasons for this.


Our primary aim in collecting personal information is to provide in an effort to build up a knowledge base in relation to the number of noise complaint issues that exist in Ireland.

We also collect information for statistical purposes and, where agreed by you, to offer you products and services that may be of interest to you.

Information we collect

We collect and process Personal Data relating to you in connection with our relationship with you. Personal Data may include name, email address, address, telephone number.

Personal data

Any personal data relating to you gathered by us in the registration process or during your use of the service will be recorded and only be used in accordance with our Data Protection Policy.

In some cases, you will need to provide us with information such as your name, address, email address and telephone number.

Any personal data we collect during registration or otherwise is designed to allow us to enable us to compile statistical information for regulatory or business purposes.

If you register, request further information or contact us, we may keep a record of that correspondence and incorporate the information it contains into our database(s), which we will keep secure in accordance with the requirements of the Data Protection Act.

We will not transfer your personal data to any third parties other than state authorities such as local councils, government authorities and will annually publish statistical data on noise complaint figures in Ireland.

The webserver that hosts this site is not used to store personal information of any kind.

Access to certain areas of the site is limited to specific registered user groups only. Registering as an accepted applicant or active is restricted; we will verify your status before granting a user account of this type. If your status changes then your user account may be withdrawn or downgraded to ‘general visitor’ without further notice.

Whilst we do not directly track or record your usage of this website, in the event that we become aware that site security has been compromised as a result of external activity (including but not limited to external security attacks), we shall take reasonable measures which we deem appropriate. This includes but is not limited to internal investigation and reporting, and notification to and cooperation with law enforcement authorities.

This privacy policy may not apply to you if we believe you are misusing the website or if we are required to disclose information by a court of law or other relevant body.

Third-party sites

Please be aware that some of the websites to which we provide links may collect personally identifiable information about you. We do not control these sites and are not responsible for the content or practices of third party websites. This privacy policy does not cover such sites.

Who we share your information with

We do not share your information with third parties. If we require your data to be shared, we will do so with your consent, for example, in the partaking of a tender process.

How long we hold your information

The length of time we hold your data depends on several factors, such as regulatory rules and the type of data we hold about you.

Where you have provided consent for the use of your Personal Data, you can withdraw it at any time by sending an email to office@noisecomplaint.ie.

Your rights

You have the following rights:

  • The right to ask what personal data we hold about you
  • The right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge
  • The right to opt-out of any marketing communications that we may send you
  • The right to have any personal data we hold about you erased or blocked within 40 days of the receipt of such a request from you
  • If you wish to exercise any of the above rights, please contact us by emailing office@noisecomplaint.ie.
Changes to this notice

We will update this Data Privacy Notice from time to time. Any changes will be communicated to you and made available on this page and, where appropriate, notified to you by email.

2. Terms of Use

By accepting these ‘Terms of Use’, you agree not to post any material that a reasonable person would consider:

  • As including any racial, sexual or other offensive, provocative or discriminatory language
  • Is inappropriate to discuss within a forum which has users under the age of 18
  • Is defamatory, abusive, harassing or hateful and capable of damaging the reputation of a person or organisation. If successfully sued you could be held liable for considerable damages and costs
  • That you do not have the necessary rights, licences and consents to post
  • Constitutes spam, unauthorised advertising or solicits
  • Infringes dilutes, breaches, undermines or in any way constitutes unauthorised use of the intellectual property rights held by others including The University of Law and its related organisations
  • Contains long embedded URLs
  • Invades anyone’s privacy or impersonates anyone
  • Is far off-topic as irrelevant posts lower the value of the debate for everyone and may be removed
  • Encourages conduct that may or would constitute a criminal offence or give rise to civil liability, or that otherwise violates any law
  • The comment appears to contain irrelevant or excessive links or appears to contain code
  • Personal information as it is unacceptable to publicise your or anyone else’s contact details including address, place of employment, name of educational establishment, telephone or mobile number, email address, etc. This is for your own safety and that of everyone who uses this service
  • In a different language to English. Posts containing languages other than English may be removed. Common greetings and salutations in languages other than English may be acceptable
  • As raising your voice. The use of capital letters is considered as raising your voice in internet shorthand
  • As inappropriate usernames that are vulgar or offensive, etc

We will not edit comments to remove objectionable content, so please ensure that your posting contains none of the above to avoid it being removed.

Issued May 2018.
Information disclaimer

The information contained within this site is correct to the best of our knowledge and with the best of intentions but should be treated as general guidance only. We cannot guarantee the accuracy of any information, position or actions discussed.

Throughout our materials, we provide links to third party sites; however, we cannot be responsible for the content of this site and webpages.