CIEH UK releases latest noise complaints statistics for England

10 February 2020, Ross Matthewman

CIEH has today published the results of its flagship noise survey, which provides the only source of information on the vital contribution made by Environmental Health Practitioners (EHPs) working to resolve noise complaints in England.

CIEH NOISE SURVEY 2018/19 REPORT ON FINDINGS – ENGLAND

As the only source of local authority noise complaints data in England, the CIEH survey is a vital resource for public health policy makers. Data from the CIEH survey is being used by Public Health England for the Public Health Outcomes Framework, which establishes an important link between noise and health outcomes.

Key figures for England (figures represent 143 local authorities, 45% of local authorities in England):

  • A total of 143,054 noise complaints were recorded by these local authorities, 61 complaints for every 10,000 people
  • 2,543 notices were served by these local authorities, one notice for every 10,000 people.
  • There were 101 noise-related prosecutions
  • Overall, local authorities allocated 0.2 Full Time Equivalent (FTE) professionals to deal with noise complaints per 10,000 population

Greater London had the highest number of noise complaints, 183 for every 10,000 people, more than double the national average. Local authorities in Greater London also served the most notices, four for every 10,000 people. South West England had the lowest number of noise complaints, roughly half of the national average, at 35 for every 10,000 people. 

Residential noise accounted for the largest proportion of noise complaints. This was the case across all regions in England, except in the South East, where noise from construction, commercial and leisure premises were greater sources of complaints.

Other sources of noise complaints recorded by local authorities include noise from the street, vehicles, machinery and equipment, dogs, agriculture, alarms, military, traffic, aircrafts and railways.

Compared with the last time CIEH collected noise data in 2015/16, the 2018/19 data shows a 9% increase in the number of noise complaints in the 65 local authorities which participated in the survey in both years.

Noise is the single largest issue of complaint made to local authorities in the UK, and according to the World Health Organisation, noise is a disease burden that is second in magnitude only to that from air pollution.

Anne Godfrey, CIEH Chief Executive, said:

“These figures remind us that noise continues to be a major issue of complaint made to local authorities across England.

Noise has profound impacts on people’s health, wellbeing and quality of life. Environmental Health Practitioners (EHPs) are on the frontline of resolving noise complaints and deserve recognition for their important contribution to supporting and protecting the nation’s public health.

I would like to thank all the local authorities which participated in our survey, without whom we would not be able to provide this vital data source. Looking forwards, we plan to continue to collect and use this information to ensure the health impacts of noise are considered in national policy decisions.”

New legislation could make it easier to complain about noisy neighbours

 

New legislation could make it easier to complain about noisy neighbours

New legislation being proposed could change the complaints process for people who deal with noisy neighbours.

Fianna Fáil TD for Dublin Mid-West, John Curran, wants to protect the identity of a complainant.

At present, people have to lodge complaints with the Residential Tenancies Board (RTB) if their neighbours are renters.

However they have to provide their own name, which Mr Curran has said is making people fearful to raise issues.

He had called on Housing Minister Eoghan Murphy to amend existing legislation to allow for complaints of a neighbours anti-social behaviour to be lodged to the RTB by a third party.

Deputy Curran raised the issue in Dáil last week.

He said: “Existing legislation regarding residential disputes linked to anti-social behaviour states that only a person who is directly and adversely affected by such behaviour can lodge a complaint to the Residential Tenancies Board.

“What’s more, their identity as the complainant will be made known.

“That makes an already perverse situation even more difficult to manage or contain particularly for those that are genuinely afraid to submit a complaint in the first place.
“We cannot operate a system for complaints on the basis that all neighbours are considerate of other residents, obliging or pleasant”.

He said he has dealt with “a number of serious cases” on behalf of constituents who have been “too fearful” to make a complaint, knowing that they will be identifiable.

“Yet they are all too aware that in the absence of a complaint, nothing can be done to address the ongoing anti-social behaviour.”

He has asked that Minister Murphy consider amending this element of the bill, so that a person other than the individual affected can make it on his or her behalf.

“The fear of backlash or being targeted for reporting their neighbour’s disruptive behaviour is deterring tenants from trying to rectify the situation because often times it’s safer to try endure the hassle caused.

“By amending legislation to allow for a third party to make the complaint on their behalf, it acts as a kind of middle ground”, he added.

Source: Newstalk

Owners pulled plug after noise complaint

Owners pulled plug after noise complaint

Caroline Davenport, left, and Elaine Gibson, right, and many other customers protest against the decision
Caroline Davenport, left, and Elaine Gibson, right, and many other customers protest against the decision

Hundreds of people are backing a bid to return live music to a Cockermouth pub.

The Fletcher Christian on Main Street has had no live entertainment for the last two weekends.
The pub’s owner, Craft Union Pub Company, decided to suspend such events after a complaint was made to Allerdale council about excessive noise.

The pub has been forced to cancel its planned entertainment, including bands scheduled to play over Easter weekend, while the company works to resolve the issue.

Regulars Caroline Davenport and Elaine Gibson were so concerned that they set up a petition calling for the return of live entertainment to the popular venue.

The petition, which was launched last week, has attracted more than 1,000 signatures and, Caroline said, has been backed but almost all the businesses on Main Street.

Caroline, who worked in the pub trade before retiring, said: “It’s an absolute travesty. This has been a music venue for a long time.

“It’s the only real place in town that does rock and blues and it’s got a huge following. It’s been like that for 20 years that I know of.”

Ahead of Easter, pub staff took to Facebook asking people to support the venue despite its problems, and people flocked to make it a good weekend.

Caroline, who worked in the pub trade for years, said: “People rallied round and it was absolutely fantastic. It was a bouncing weekend.

“That’s not sustainable though. Without the live music they’re not going to make enough revenue to stay open.

“We just hope the company takes notice and reinstates it as soon as possible. I don’t think they realise what it’s doing to the pub.

“If Fletcher’s was to close you might as well close Cockermouth, it’s that important.”

Elaine added: “We need it back. The town’s dying and we need something to bring life back into it.”

Leena Barua, another regular, said: “There aren’t many good venues for music left in Cockermouth now.”

An Allerdale council spokesman said: “Some concerns have been raised regarding the establishment meeting the conditions of the licence, so the licence holder has taken the decision to cease any live music until the issue is resolved.

“Our environmental health officers will work with The Fletcher Christian to ensure these conditions are met.”

A spokesman for Craft Union Pub Company said: “Following discussions with the local council, we took the decision to cease live entertainment at The Fletcher Christian pub for the foreseeable future.

“We are aware of the petition to reinstate live music at the venue and would like to reassure customers that we remain in contact with the council and hope to resolve the matter as soon as possible.”

Source: News & Star